PRIVACY POLICY
Privacy Policy
Your access to and use of the Innovative Fitness (“IF”, “we”, “us” or “our”) website and any services offered within it (“Service”) constitutes your acceptance of these Terms of Use and the following Privacy Policy (together, “Fine Print”). The Fine Print may be modified from time to time and it is your responsibility to check for updates.
NO Member RELATIONSHIP OR PERSONAL HEALTH OR TRAINING RELATIONSHIP
The material posted on or provided by the Service is for general information only, and should not be taken as specific health and lifestyle advice. Your interaction with the Service does not give rise to a personal training coach-client, advisory, or fiduciary relationship or privilege. If you have a specific problem, please contact our Corporate Head Office.
NO LIABILITY
We assume no liability or responsibility for any errors or omissions in any content provided through the Service. Links to third party websites are provided as a convenience only, and are not an endorsement of their content or a representation as to their accuracy. Use of the Service is at your own risk and, subject to this Fine Print, the Service is provided on an “as is” and “as available” basis without any representations or warranties of any kind, express or implied.
COMMUNICATIONS NOT CONFIDENTIAL
Any communications or information exchanged through the Service or third party websites may not be confidential, and use of such communication mediums are at your own risk.
CANADIAN LAW APPLIES
The use of the Service and the interpretation of this Fine Print will be governed by the laws of British Columbia, Ontario and the laws of Canada applicable therein. You consent and submit to the exclusive jurisdiction of the courts of British Columbia sitting at Vancouver in any action or proceeding related to the Service.
PERSONAL INFORMATION POLICY
OUR COMMITMENT
It is Innovative Fitness Canada Ltd. (“Innovative Fitness“), commitment to maintain the
principles of integrity and trust with respect to the protection of personal information. As part of
our commitment, Innovative Fitness will protect the privacy of personal information of employees, customers and other individuals whose personal information is in Innovative Fitness’
possession. Innovative Fitness is committed to complying with British Columbia’s and Alberta’s
Personal Information Protection Act (the “Act”) and all other applicable privacy laws.
DEFINITIONS
“business contact information” means information that enables an individual to be contacted at work, including his/her name, title, business address, business telephone number, fax number,
and e-mail address. “employee personal information” means personal information about an employee that is collected, used, or disclosed, solely for the purposes reasonably required to establish, manage or terminate an employment relationship, but does not include other personal information about the employee.
“personal information” is information about an identifiable individual, but does not include
business contact information or work product information.
“work product information” means information prepared or collected by an individual or group of individuals as part of their employment or business responsibilities or activities related to their
employment or business.
RESPONSIBILITY
Innovative Fitness is responsible for all personal information under its control, even if it is not in
its possession. Innovative Fitness has developed policies and procedures to deal with the proper
collection, use and disclosure of personal information.
Innovative Fitness has appointed the following person to act as its Personal Information Officer to ensure that Innovative Fitness meets its personal information handling commitments.
Name Contact Information:
Corporate Support Center
Phone: 604 629 6299
330 - 1152 Mainland Street, Vancouver, BC V6B 4X2
Email: info@innovativefitness.com
To ensure that this Policy is up to date and complies with the Act, Innovative Fitness reserves the
right to make changes, which will become effective 30 days following Innovative Fitness providing notice thereof.
PURPOSE
Innovative Fitness collects personal information strictly for internal purposes only, in order to
serve our customers, and update our customers on company information and promotions.
CONSENT
Innovative Fitness requires the consent of individuals to collect, use or disclose personal
information. Unless required by law or otherwise authorized by the Act, Innovative Fitness will not
use or disclose personal information already collected for other purposes unless it contains the
consent of the individual to whom it belongs. Generally, Innovative Fitness will seek consent to use and disclose personal information at the same time as it collects the information.
Subject to contractual or legal arrangements, individuals may withdraw or refuse consent
provided that Innovative Fitness is given reasonable notice. Innovative Fitness will inform the
individual of the consequences of withdrawing the consent, if any.
COLLECTION
Innovative Fitness will only collect personal information for the purposes it has identified and that are reasonable in the circumstances. Innovative Fitness will only collect personal information through methods that are lawful, will not collect information indiscriminately and will try to collect personal information directly from the individual concerned unless authorized by that individual to collect it from a third party or otherwise as permitted by the Act.
USE, DISCLOSURE AND RETENTION
Innovative Fitness will only use or disclose personal information for the purpose(s) for which it
was collected.
Innovative Fitness may disclose the personal information to:
(i) a person who in the reasonable judgment of Innovative Fitness is seeking the
information as an agent of the individual;
(ii) a company or individual engaged by Innovative Fitness to perform functions on its
behalf, such as research or data processing;
(iii) a public authority or agent of a public authority, if in the reasonable judgment of
Innovative Fitness, it appears that there is imminent danger to life or property which
could be avoided or minimized by disclosure of the information; or
(iv) where the individual concerned consents to such disclosure or as required or
authorized by law.
Innovative Fitness may use and disclose employee personal information for a variety of purposes related to commencing, managing or terminating the employment relationship.
Innovative Fitness will retain personal information only as long as necessary to fulfill the purposes
stated above, as required for legal or business purposes or as required by law. Subsequently,
Innovative Fitness will destroy, erase or make anonymous such information. However, Innovative
Fitness will retain for at least one-year personal information that has been used to make a
decision about a customer, customer or employee.
ACCURACY OF PERSONAL INFORMATION
Innovative Fitness will make reasonable efforts to ensure that personal information in its control
is accurate and complete. Individuals may request corrections to their personal information. If an individual’s request for a correction is rejected by Innovative Fitness, Innovative Fitness will make a notation of such request and rejection on the individual’s file or personal information.
SAFEGUARDING PERSONAL INFORMATION
Innovative Fitness will protect personal information in its control against risks of loss, theft,
unauthorized access, disclosure, copying use, modification or destruction by security safeguards
that are appropriate to the sensitivity and format of the information.
ACCESS
Upon reasonable written notice from an individual, Innovative Fitness will, within 30 days or such
longer period in the event Innovative Fitness obtains an extension, provide access to all his/her
personal information in Innovative Fitness’ possession and tell the individual what the information
is being used for and to whom it has been disclosed.
Innovative Fitness reserves the right to charge a reasonable fee for providing access to personal
information.
If Innovative Fitness refuses an individual’s request for access, Innovative Fitness will notify the
individual in writing, documenting the reason for refusal, the relevant provision of the Act on which it relies and resources for redress available to the individual.
COMPLAINTS
An individual who has complaints about how his/her personal information is being handled by
Innovative Fitness may file a written complaint with Innovative Fitness’ Personal Information
Officer, at the contact address listed above. Such complaint must clearly state the
nature of the dispute and contain all necessary contact information for the complainant.
Innovative Fitness will acknowledge receipt of a complaint, investigate such complaint and notify the complainant of the outcome of the complaint, including any relevant steps taken.